Privacy Policy
Last Updated: January 15, 2025
At Kindtech Prismo, we take your privacy seriously. This isn't just another legal document you'll scroll through without reading—we've written this policy in plain English because we genuinely want you to understand how we handle your information.
We're a mobile floral event service based in Baku, and we collect certain information to provide our services effectively. This policy explains what we collect, why we collect it, and what rights you have regarding your data under Azerbaijan's data protection laws.
Questions about this policy? Reach us directly at info@Labryinth.it.com or call +994 51 893 44 77. We're here to help.
Information We Collect
We collect different types of information depending on how you interact with our services. Here's what that actually means in practice.
Information You Provide Directly
When you book our services or contact us, you share certain details with us:
- Your name and contact information (phone number, email address)
- Event details including date, location, and preferences
- Billing information when processing payments
- Any special requests or requirements you communicate to us
Automatically Collected Information
Our website collects some technical information automatically:
- IP address and general location data
- Browser type and device information
- Pages visited and time spent on our site
- Referring website or source that brought you to us
How We Use Your Information
We use the information we collect for specific, practical purposes—not vague "improving services" language. Here's the honest breakdown:
| Purpose | What This Means |
|---|---|
| Service Delivery | We need your contact info and event details to actually show up at the right place with the right flowers at the right time. |
| Payment Processing | Billing information goes through secure payment processors. We keep transaction records for accounting purposes. |
| Communication | We'll send you booking confirmations, appointment reminders, and occasional updates about our services if you've opted in. |
| Business Operations | Understanding website traffic and customer preferences helps us plan inventory and service capacity better. |
We don't sell your personal information to third parties. Period. We're not in the data brokerage business—we're in the flower business.
Data Protection and Security
We protect your information using industry-standard security measures, but let's be realistic—no online system is 100% secure. That said, we take this seriously:
- All payment transactions use encrypted SSL connections
- Customer data is stored on secure servers with restricted access
- Our team receives training on data protection practices
- We conduct regular security audits and update our systems
- Access to personal information is limited to staff who need it for their work
If we ever experience a data breach that affects your information, we'll notify you promptly as required by Azerbaijan law.
Your Rights Under Azerbaijan Law
Azerbaijan's Law on Personal Data gives you specific rights regarding your information. Here's what you can actually do:
Access Your Data
You can request a copy of the personal information we hold about you. We'll provide this within 30 days at no charge for your first request each year.
Correct Inaccurate Information
If we have incorrect details about you, let us know and we'll fix them. This matters especially for contact information and event details.
Request Deletion
You can ask us to delete your personal data, though we may need to keep certain records for legal or accounting purposes. We'll explain what we can and can't delete.
Withdraw Consent
If you've opted into marketing communications, you can opt out anytime. Every email we send includes an unsubscribe link, or just contact us directly.
To exercise any of these rights, email us at info@Labryinth.it.com or call +994 51 893 44 77. We'll verify your identity and respond within the timeframes required by law.
Data Retention
We don't keep your information forever. Here's our approach:
- Event booking details are kept for 3 years after service delivery for reference purposes
- Financial records are maintained for 5 years as required by Azerbaijan tax law
- Marketing contact information is retained until you unsubscribe or request deletion
- Website analytics data is aggregated and anonymized after 14 months
When we delete data, we do so securely and permanently. Backup systems may retain information for a short period, but this data isn't accessible for regular business use.
Sharing Your Information
We share your information only when necessary to provide our services or comply with legal requirements:
Service Providers
We work with carefully selected third parties who help us operate our business. This includes payment processors, email service providers, and website hosting companies. These partners are contractually required to protect your data and use it only for the services they provide to us.
Legal Requirements
We may disclose information if required by Azerbaijan law, court order, or government regulation. We'll notify you of such requests unless legally prohibited from doing so.
Business Transfers
If Kindtech Prismo is acquired or merges with another company, your information may be transferred as part of that transaction. You'll be notified of any such change in ownership.
Cookies and Tracking
Our website uses cookies—small text files stored on your device. We're transparent about this:
- Essential cookies: Required for the website to function properly (remembering items in your booking form, for example)
- Analytics cookies: Help us understand which pages are most visited and how people use our site
- Preference cookies: Remember your settings and choices
You can disable cookies through your browser settings, though this may affect how our website functions. Most browsers accept cookies automatically, but you can modify this setting.
Children's Privacy
Our services aren't directed at children under 18. We don't knowingly collect information from minors. If you're a parent and believe we've collected your child's information, contact us immediately and we'll delete it.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email if we have your contact information, or by posting a notice on our website.
The date at the top of this policy shows when it was last updated. We recommend checking back periodically, especially if you haven't used our services in a while.
International Data Transfers
We primarily operate within Azerbaijan, but some of our service providers may be located outside the country. When we transfer data internationally, we ensure appropriate safeguards are in place as required by Azerbaijan's data protection regulations.
Your information may be processed in other countries with different data protection laws than Azerbaijan, but we require our partners to maintain comparable protection standards.